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How to Set Up Loyalty Cards in Odoo 19 Sales App?

AN · July 15, 2026

Every business wants customers to come back again and again. But how do you make that happen in a world full of choices? The answer is simple: reward them. Loyalty Cards in Odoo 19 Sales are designed precisely for this purpose. They allow businesses to give customers points, discounts, and special rewards every time they shop. These small benefits create big reasons for people to return.

When we discuss Loyalty Cards in Odoo 19 Sales, we are not just talking about discounts. We are discussing the importance of building trust, enhancing customer experience, and fostering long-term relationships. With the Odoo 19 loyalty card setup, you can design your own program in just a few steps. You can easily set up a loyalty program in Odoo 19 without needing outside tools. Everything is already inside the system, waiting for you to use it.

As soon as you create loyalty cards in Odoo, your customers start earning rewards. These Odoo 19 customer rewards are automatically tracked inside the sales app. Additionally, in Odoo, you can configure the loyalty program to determine how points are earned and redeemed. Most importantly, the Odoo 19 sales app loyalty integration ensures everything works smoothly with invoices, sales orders, and even the CRM. Now let's explore how this works in real life, step by step.

Loyalty Cards in Odoo 19 Sales

A Simple Way to Keep Customers Coming Back

Imagine walking into your favorite coffee shop. The barista hands you a card and says, "Every 5th coffee is free." Suddenly, you feel a deeper connection to the shop. That's the magic of loyalty. With Loyalty Cards in Odoo 19 Sales, you can deliver the same experience to your customers while providing a digital, innovative, and professional experience.

The significant part is that Odoo doesn't just stop at handing out points. It ensures that every transaction, every sale, and every redemption is accurately recorded. This means your customers will never feel confused about their rewards. As a business owner, you gain a clear picture of your best customers.

Odoo 19 Loyalty Card Setup

To set up the Odoo 19 loyalty card, simply activate the feature in the Sales app. It takes only a few clicks. Once it's turned on, you can design how your program should look. For example, you can award 1 point per $10 spent, or 5 points for purchasing a specific product. The rules are entirely in your hands.

The attractiveness of setting up a loyalty program in Odoo 19 is its flexibility. You can make it as simple or as advanced as you want. Some companies keep it straightforward: "earn points and get discounts." Others build tiered systems in which customers progress from Silver to Gold to Platinum. Both are possible with just a few settings.

Steps to Set Up Loyalty Cards in Odoo 19 Sales App

Setting up the Odoo 19 loyalty card is a straightforward process if you follow the steps step by step. Below, we'll walk you through the complete configuration process. First, open the Sales module from your Odoo 19 dashboard.

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Go to Products > Discount & Loyalty.

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Click New and create a new loyalty card for your customer.

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Fill out all the details like program name, type, currency, points unit, start and end date.

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Next, scroll down and under the Rules & Rewards section, set up Conditional Rules by clicking on the Add a rule button.

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Add the conditional rule and click Save & Close.

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Now, set up rewards for the loyalty card or loyalty points. Under the Rewards section, click on the Add a reward button.

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Create the rewards for these conditional rules as you see fit according to your product and click Save & Close.

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You can use this program, which is a loyalty card, inside any of your sales orders once the customer is done with all of these conditional rules. So, you can provide a 5% discount as a reward to your customer.

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That’s how you can easily set up loyalty cards in Odoo 19 sales app without any struggle and satisfy your customer in a few clicks.

Turning Purchases into Rewards with Odoo Sales Loyalty Points

Every time your customer makes a purchase, Odoo automatically adds sales loyalty points to their account. These points function like a digital currency that your customers can save and later redeem for a purchase. The more they shop, the more they earn.

For example, if a customer buys a laptop, they may earn 50 points. When they return next month, those points can be used to receive a discount on accessories. This not only motivates customers to return but also makes them feel that every purchase is valuable.

The most interesting part is that points can be adjusted for different products or promotions. During holiday seasons, you could even double the points. Imagine the excitement when customers realize they can collect rewards faster during special offers!

Create Loyalty Cards Odoo: Personalizing Customer Experience

When you create loyalty cards in Odoo, you assign each customer their own unique reward identity. The system links the loyalty card to the customer's account, ensuring everything remains organized.

You don't need to print plastic cards or manage separate databases. The Sales app handles it all. Customers simply buy, and the system automatically updates their loyalty balance. This makes the shopping journey smoother for both your customers and your sales team.

Odoo 19 Customer Rewards that Make Loyalty Programs Valuable

The real secret behind loyalty isn't just collecting points; it's redeeming them. That's where Odoo 19 customer rewards come into play. You can decide how customers use their points:

  • Discounts on future purchases
  • Free products after reaching a set number of points
  • Access to special offers or exclusive services

Customers feel more connected to your brand when they see that their loyalty actually pays off. That's the influence of Odoo 19 customer rewards. They turn shopping into a fun and rewarding experience.

Loyalty Program Configuration Odoo

The process of setting rules for your program is called loyalty program configuration in Odoo. This is where strategy comes in. You can create rules that encourage the exact behavior you want from customers.

For example, if you want people to buy more during weekends, you can add a "double points on Saturday and Sunday" rule. If you're going to push certain products, you can add extra points for those items.

The more creative your program, the more your customers will talk about it. And the best part? All of this is managed inside Odoo without needing any third-party plugins.

Odoo 19 Sales App Loyalty Integration

Making It All Work Together

The most substantial advantage of Odoo is integration. When you activate the Odoo 19 sales app loyalty integration, your program no longer runs separately; it becomes an integral part of your entire sales process.

  • Sales orders automatically add loyalty points.
  • Invoices and payments track points accurately.
  • CRM helps you identify the most loyal customers.
  • Reports give you a clear picture of the impact.

This complete flow means you don't have to worry about manual work. Everything is automated, saving time and avoiding errors.

The Impact of Loyalty Cards in Odoo 19 Sales on Business Growth

When businesses use Loyalty Cards in Odoo 19 Sales, they quickly notice a few changes:

  • Customers come back more often.
  • Average order value increases.
  • Sales during special promotions skyrocket.
  • The relationships between businesses and customers continue to grow stronger.

It's not just about giving rewards; it's about building trust. Customers see that you care, and in return, they choose you over competitors.

Why Now Is the Right Time to Set Up Loyalty Program Odoo 19

Setting up Loyalty Cards in Odoo 19 Sales is not a complicated task. With Odoo 19, you can design a loyalty card setup that is simple, smart, and effective. By using Odoo sales loyalty points, you give every purchase a new meaning. When you create loyalty cards in Odoo, you create value for your customers. With Odoo 19, customer rewards make shopping an exciting experience. Thanks to the loyalty program configuration in Odoo and the Odoo 19 sales app's loyalty integration, everything works together flawlessly.

In today's world, where competition is tough, keeping customers is more important than ever. A loyalty program is not just a feature; it's a long-term investment in relationships. If you are ready to grow your business and build stronger bonds with your customers, it's the perfect time to set up a loyalty program with Odoo 19 and experience the results yourself.

Get in touch with Netilligence today and let us help you set up your loyalty cards in the Odoo 19 Sales App. Start rewarding your customers, boosting your sales, and creating long-lasting relationships now.