Essential
Reactive support for smaller teams.
- Email & ticket support
- Business-hours coverage
- Bug fixes & patches
- Monthly check-ins
Odoo Support Services
Why settle for basic support
when you deserve the best?
Tired of ERP headaches that slow your business down?
At Netilligence, we don't just fix issues — our certified Odoo experts upgrade your ERP to its full potential, resolving problems before they even happen. Complete support services, custom-made to your business.
24/7Monitoring
40+Certified experts
98%Client retention
Support plans
Choose the level that fits you
Flexible support options for growing teams and businesses.
Professional
Proactive support with priority SLAs.
- Priority SLAs
- Proactive monitoring
- Performance tuning
- New Version upgrades
- Phone & chat support
Enterprise
Dedicated team and full coverage.
- Dedicated expert team
- 24/7 coverage
- Custom development hours
- Quarterly reviews
- Guaranteed response times
Support desk online
Not sure which plan?
Tell us how your team works and we'll recommend the right level — no upsell
Switch plans any time
Real people, not bots
Talk to our support team
What's covered
Complete Odoo support, end to end
One team, one contract — everything it takes to keep your ERP fast, stable and always available.
Your support crew
Certified Odoo experts, always on standby
A named team that already knows your configuration — no tickets lost in translation.
< 15 min
Average first response
24/7 Availability
Round-the-clock assistance so issues never stall your business.
Proactive Monitoring
We spot and resolve problems before they ever reach your users.
Bug Fixes & Patches
Fast fixes, updates, and patches to keep everything running smoothly.
Performance Tuning
Optimization that keeps your ERP fast as your data and teams grow.
Upgrades & Updates
Smooth version upgrades so you always run the best of Odoo.
Dedicated Experts
A named team that knows your setup inside out — no repeating yourself.
By the numbers
Trusted by teams that can't afford downtime
More than a decade of keeping Odoo running for businesses across every industry.
99%
Issue Resolution Rate
24/7
Support Availability
4-Hour
Average Response Time
90%
First-Response Resolution
مرحباً · ALWAYS ON
Your business deserves the best support
Talk to our experts and get a support plan tailored to your Odoo setup.